Experience at a glance

Partnered across Product, Engineering, and UX to investigate complex healthcare workflows, conduct research, evaluate usability, and translate findings into practical product and design recommendations.

• Conducted field studies, usability testing, interviews, surveys, and heuristic evaluations across a large healthcare platform.
• Translated research and workflow findings into wireframes, user flows, UX recommendations, and product direction.
• Mentored junior usability specialists and became a resource for complex usability problems.
• Worked closely with Product and Engineering to balance user needs with technical and product constraints.